Team Collection Manager - Agricultural Finance and Tractor Loan Recovery

Team Collection Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery Branch We are seeking a Team Collection Manager to lead and manage the recovery branch for our Tractors and Farm Equipments (TFE) division. The ideal candidate will have a strong background in collection management and a proven track record in driving recovery efforts. The Team Collection Manager will play a vital role in overseeing the recovery process for AGRI-FIN-TRACTOR LOANS AND RETAIL. They will lead a team of collection specialists, ensuring efficient and effective debt recovery strategies. This role requires strong leadership skills, a results-driven mindset, and the ability to collaborate with various teams within Kotak Mahindra Bank Ltd. Responsibilities Lead and manage the TFE Recovery Branch team, providing strategic direction and guidance. Develop and implement effective collection strategies to maximize recovery rates. Monitor and analyze portfolio performance, identifying trends and areas for improvement. Collaborate with other departments, such as legal and operations, to ensure a seamless recovery process. Ensure compliance with all regulatory and internal policies related to debt recovery. Maintain strong relationships with key stakeholders, including borrowers and external partners. Provide regular updates and reports on recovery progress to senior management. Train and mentor team members, fostering a culture of continuous improvement. Stay updated on industry trends and best practices in debt recovery. Ensure a customer-centric approach, maintaining a high level of professionalism and empathy. Qualifications A bachelor's degree in finance, business administration, or a related field is preferred. Minimum 5 years of experience in collection management or a similar role, preferably in the banking or financial services industry. Proven track record of successful debt recovery strategies and portfolio management. Strong leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively. Analytical mindset with proficiency in using data to drive decision-making. Working knowledge of relevant regulations and compliance standards in debt recovery. Ability to work independently and manage multiple priorities in a fast-paced environment. Proficiency in MS Office and experience with collection management software is an advantage. A proactive and results-oriented approach, with a passion for driving recovery efforts. Experience Level Mid Level