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Senior Service Excellence Specialist

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Okhla Industrial Area, Delhi
job experience1 - 6+ years Experience in Accountant
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Senior Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) - Responsible for driving service excellence initiatives within Wholesale Integrated Service Excellence (WISE) teams. - Acts as a senior specialist focusing on enhancing customer experience and operational efficiency. - Works closely with various internal departments to ensure seamless service delivery. - Requires strong stakeholder management and communication skills. - The role is based in New Delhi, involving coordination across multiple service areas. - Suitable for candidates with prior experience in service excellence or related roles in financial services. - Emphasis on process improvement, quality assurance, and customer satisfaction. - The position demands a proactive approach to problem-solving and continuous improvement. - Collaboration with cross-functional teams to implement best practices and standards. - Ideal for professionals aiming to contribute to high standards of service in banking and financial sectors.

Other Details

  • It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Senior Service Excellence Specialist job

  1. What qualifications and experience are required for this Senior Service Excellence Specialist position?
    Ans : Candidates should have All Education levels with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Senior Service Excellence Specialist job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Okhla Industrial Area, Delhi.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Senior Service Excellence Specialist job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Senior Service Excellence Specialist job is located in Okhla Industrial Area, Delhi.
  8. Why should you apply for this Senior Service Excellence Specialist job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 2 days ago
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