SENIOR MANAGER-COLLECTION-TAMILNADU Lead regional collection operations across Tamil Nadu to achieve monthly and annual overdue recovery targets across all buckets. Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow?up discipline. Oversee calling operations, ensuring daily call targets (customer/guarantor/combined) are met in line with KRA benchmarks. Monitor portfolio health, track DPD movement, reduce roll-forward rates, and control NPA formation through timely interventions. Ensure accurate KYC, income document checks, and field verification, maintaining high compliance and authenticity standards. Handle escalated cases, negotiate settlements, and ensure customer-focused yet effective recovery resolutions. Manage and supervise collection teams & agencies, ensuring ethical practices, performance monitoring, and adherence to SOPs. Coordinate legal and repossession activities, including notices, arbitration, repossessions, storage, and auction processes. Conduct regular field audits and branch visits to evaluate operational gaps, verify documentation, and strengthen process compliance. Prepare and review MIS reports, providing leadership with insights on regional performance, risk areas, and improvement strategies.
Other Details
- It is a Full Time Accountant job for candidates with 5 - 6+ years Experience.
More about this Senior Manager - Collections and Recovery Operations job
What qualifications and experience are required for this Senior Manager - Collections and Recovery Operations position?
Ans : Candidates should have All Education levels with 5-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Senior Manager - Collections and Recovery Operations job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ponneri, Chennai.
How many vacancies are there for this Senior Manager - Collections and Recovery Operations job?
Ans : There is 1 vacancy for this Senior Manager - Collections and Recovery Operations role.
Is this job open for all genders?
Ans : Yes, this Senior Manager - Collections and Recovery Operations job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Senior Manager - Collections and Recovery Operations position is Ponneri, Chennai.
What makes this Senior Manager - Collections and Recovery Operations job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Muthoot Fincorp Limited
Ponneri, Chennai
5 - 6+ years Experience in Accountant
Full Time
