SENIOR MANAGER-COLLECTION-KERALA NORTH Lead regional collection operations across regions to achieve monthly and annual overdue recovery targets across all buckets. Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow-up discipline. Oversee calling operations, ensuring daily call targets (customer/guarantor/combined) are met in line with KRA benchmarks. Monitor portfolio health, track DPD movement, reduce roll-forward rates, and control NPA formation through timely interventions. Ensure accurate KYC, income document checks, and field verification, maintaining high compliance and authenticity standards. Handle escalated cases, negotiate settlements, and ensure customer-focused yet effective recovery resolutions. Manage and supervise collection teams & agencies, ensuring ethical practices, performance monitoring, and adherence to SOPs. Coordinate legal and repossession activities, including notices, arbitration, repossessions, storage, and auction processes. Conduct regular field audits and branch visits to evaluate operational gaps, verify documentation, and strengthen process compliance. Prepare and review MIS reports, providing leadership with insights on regional performance, risk areas, and improvement strategies.
Other Details
- It is a Full Time Accountant job for candidates with 5 - 6+ years Experience.
More about this Senior Manager - Collections and Recovery Operations job
Who is eligible to apply for this Senior Manager - Collections and Recovery Operations job at Muthoot Fincorp Limited?
Ans : Candidates should have All Education levels for this Senior Manager - Collections and Recovery Operations job offered by Muthoot Fincorp Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Senior Manager - Collections and Recovery Operations job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaipattoor, Ernakulam.
How many vacancies are there for this Senior Manager - Collections and Recovery Operations job?
Ans : There is 1 vacancy for this Senior Manager - Collections and Recovery Operations role.
Is this job open for all genders?
Ans : Yes, this Senior Manager - Collections and Recovery Operations job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Senior Manager - Collections and Recovery Operations position is Kaipattoor, Ernakulam.
What makes this Senior Manager - Collections and Recovery Operations job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Muthoot Fincorp Limited
Kaipattoor, Ernakulam
5 - 6+ years Experience in Accountant
Full Time
