SENIOR CUSTOMER SERVICE EXECUTIVE Key Job Responsibilities •To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes •Result Orientation •Customer Service & Retention Focus •Digital Mindset •Relationship Building •Process Knowledge/ Orientation •Effective Time Management •Cross Selling / Upselling Skills •Business Development •Communication Skills – Proficiency in local language and English Role Requirements Educational Qualification – Graduate Experience – 1 year experience in lending / financial services
Other Details
It is a Full Time Accountant job for candidates with 1 - 3 years of experience.
More about this Senior Customer Service Executive job
What are the eligibility criteria for this Senior Customer Service Executive job?
Ans : Candidates should have All Education levels with 1-3 years of experience for this Senior Customer Service Executive job offered by Muthoot Fincorp Limited in Ballabhgarh, Faridabad.
What salary is offered for this Senior Customer Service Executive job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Senior Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ballabhgarh, Faridabad.
How many vacancies are there for this Senior Customer Service Executive job?
Ans : There is 1 vacancy for this Senior Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Senior Customer Service Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Senior Customer Service Executive position is Ballabhgarh, Faridabad.
What makes this Senior Customer Service Executive job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Muthoot Fincorp Limited
Ballabhgarh, Faridabad
1 - 3 years Experience in Accountant
Full Time
