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Retail Customer Service Officer

salary Not Disclosed
company-logo
job companyEquitas Small Finance Bank
job location Pimpri Chinchwad, Pune
job experience2 - 3 years Experience in Accountant
1 Opening
full_time फुल टाइम

जॉब हाइलाइट्स

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

जॉब डिस्क्रिप्शन

Customer Service Officer - Retail Attend walk-in customers and provide information regarding products, services, and company policies. Handle customer queries, requests, and complaints efficiently and within defined timelines. Process customer transactions, account servicing requests, and documentation. Assist customers in loan account servicing, EMI-related queries, statement requests, and foreclosure procedures. Verify customer documents and ensure compliance with KYC and operational guidelines. Coordinate with sales, credit, and collections teams for smooth customer service delivery. Maintain accurate records of customer interactions and service requests. Ensure adherence to company policies, regulatory requirements, and audit standards. Support branch operations and administrative activities. Promote cross-selling of retail financial products such as loans, insurance, and investment products where applicable.

अन्य डिटेल्स

  • It is a Full Time Accountant job for candidates with 2 - 3 years of experience.

More about this Retail Customer Service Officer job

  1. What are the eligibility criteria for this Retail Customer Service Officer job?
    Ans : Candidates should have All Education levels with 2-3 years of experience for this Retail Customer Service Officer job offered by Equitas Small Finance Bank in Pimpri Chinchwad, Pune.
  2. What salary is offered for this Retail Customer Service Officer job?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Retail Customer Service Officer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Retail Customer Service Officer job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Retail Customer Service Officer job is located in Pimpri Chinchwad, Pune.
  8. Why should you apply for this Retail Customer Service Officer job?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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संपर्क व्यक्ति

EQUITAS SMALL FINANCE BANK
Posted 7 days ago
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