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Real-Time Queue Monitoring Specialist

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Cherlapally, Hyderabad
job experience2 - 6+ years Experience in Accountant
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Real-Time Queue Monitoring_Digital Banking Kotak 811_0109_7507_1031193 The Real‑Time Queue Monitoring specialist will be the eyes and ears of the Kotak 811 inbound contact centre, continuously tracking queue metrics, identifying bottlenecks, and coordinating with agents and supervisors to maintain service standards. This role requires sharp analytical skills, rapid decision‑making, and a deep understanding of digital banking operations to deliver a seamless customer experience.

Other Details

  • It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.

More about this Real-Time Queue Monitoring Specialist job

  1. What qualifications and experience are required for this Real-Time Queue Monitoring Specialist position?
    Ans : Candidates should have All Education levels with 2-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Real-Time Queue Monitoring Specialist job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Cherlapally, Hyderabad.
  5. How many vacancies are there for this Real-Time Queue Monitoring Specialist job?
    Ans : There is 1 vacancy for this Real-Time Queue Monitoring Specialist role.
  6. Is this job open for all genders?
    Ans : Yes, this Real-Time Queue Monitoring Specialist job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Real-Time Queue Monitoring Specialist position is Cherlapally, Hyderabad.
  8. What makes this Real-Time Queue Monitoring Specialist job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 6 days ago
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