Performance Support Officer - Digital Sales and Customer Support

Not Disclosed

Kotak Mahindra Bank Limited

Palsana Kadodara Highway, Surat

1 - 2 years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales PSO_JD Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders Assisting customers in completion of FKYC Providing on field support to the Sales team & Branch teams for 811 customer servicing Handling rejection cases & curing/resolution of same through co-ordination with the Business team Conducting regular training sessions with the field/Sales team to improve their productivity Monthly reconciliation of biometric devices which are with the field team Publishing regular MIS (as & when required) Customer out calling (as & when required) Candidate Requirement: Graduate (any stream) with 1-2 years of experience preferably in Banking Industry Strong Communication skills – Verbal and Written Good knowledge of MS-Office (MS-Excel in particular) Assertive attitude Self Driven Service mind set Pay Scale: As per HR categorization

Other Details

It is a Full Time Accountant job for candidates with 1 - 2 years of experience.

More about this Performance Support Officer - Digital Sales and Customer Support job

What are the eligibility criteria for this Performance Support Officer - Digital Sales and Customer Support job?
Ans : Candidates should have All Education levels with 1-2 years of experience for this Performance Support Officer - Digital Sales and Customer Support job offered by Kotak Mahindra Bank Limited in Palsana Kadodara Highway, Surat.
What salary is offered for this Performance Support Officer - Digital Sales and Customer Support job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Performance Support Officer - Digital Sales and Customer Support job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Palsana Kadodara Highway, Surat.
How many vacancies are there for this Performance Support Officer - Digital Sales and Customer Support job?
Ans : There is 1 vacancy for this Performance Support Officer - Digital Sales and Customer Support role.
Is this job open for all genders?
Ans : Yes, this Performance Support Officer - Digital Sales and Customer Support job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Performance Support Officer - Digital Sales and Customer Support position is Palsana Kadodara Highway, Surat.
What makes this Performance Support Officer - Digital Sales and Customer Support job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.