Operations Team Member_WBG Operations (Ops)-Customer Service Desk_Gurgaon We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing. Handle and process RTGS, NEFT, fund transfers, and tax payments efficiently at the branch, mid-office, or front office level. Provide prompt and accurate support to customers and internal teams regarding transaction status, payment issues, and operational queries. Ensure compliance with internal policies and regulatory guidelines during transaction processing. Maintain and update transaction records and reports using Excel and internal banking systems. Collaborate with other departments to resolve discrepancies or escalations related to customer transactions. Monitor transaction queues and ensure timely execution of all payment instructions. Assist in audits and internal reviews by providing necessary documentation and reports. Continuously identify areas for process improvement and contribute to enhancing service delivery. Experience Level Mid Level
इतर details
It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.
More about this Operations Team Member - Banking Operations and Customer Service job
What are the eligibility criteria for this Operations Team Member - Banking Operations and Customer Service job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Operations Team Member - Banking Operations and Customer Service job offered by Kotak Mahindra Bank Limited in Binola, Gurgaon.
What salary is offered for this Operations Team Member - Banking Operations and Customer Service job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Operations Team Member - Banking Operations and Customer Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Binola, Gurgaon.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Operations Team Member - Banking Operations and Customer Service job is open for both male and female candidates.
Where is this job located?
Ans : This Operations Team Member - Banking Operations and Customer Service job is located in Binola, Gurgaon.
Why should you apply for this Operations Team Member - Banking Operations and Customer Service job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
लॉगिन कराHire Local Staff
Not Disclosed
Kotak Mahindra Bank Limited
Binola, Gurgaon
2 - 6+ years Experience in Accountant
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