Lead Associate - Operations

Lead Associate - Operations Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description The Reconciliation Specialist position at Archer offers exposure to multiple functions within investment operations providing middle and back office support for our clients. The Reconciliation Specialist role is primarily responsible for reconciliation, transaction processing and providing exceptional client service. This position is a hybrid position. Responsibilities: • Investigate and resolve all cash and position exceptions across accounts • Validate and process cash transactions in client accounts • Execute daily control tasks • Identify and resolve issues with custodians, banks, and brokers • Respond to various requests from intermediaries in a timely and professional manner • Participate in department projects as needed Qualifications • Bachelor’s degree in business, finance, or related field preferred • 0-1 years reconciliation experience. • Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality • Strong verbal and written communication skills required • Strong problem solving skills and attention to detail • Team player with a positive attitude who can effectively train and supervise others • Self-starter attitude • Ability to adapt to change in a dynamic environment • Excellent computer skills, specifically with Microsoft Office products with an ability to quickly learn new software applications, specifically proprietary systems • Hustle, required Experience Level Entry Level