Key Responsibilities:
Billing & Invoicing:
Prepare, verify, and process customer invoices accurately and on time.
Outstanding & Recovery Management:
Track pending payments, maintain records of outstanding balances, and follow up with clients for timely collections.
Customer Relationship Management:
Maintain positive communication with clients regarding billing, payment issues, and account updates.
Follow-ups:
Regularly communicate with customers and internal teams for payment reminders and reconciliation.
Accounts Maintenance:
Update ledgers, reconcile customer accounts, and assist in preparing reports for management review.
Coordination:
Collaborate with the sales, operations, and support teams to resolve billing or payment discrepancies.
Documentation:
Maintain and organize all invoices, receipts, and payment records systematically.