We are looking for a ERP executive/ MIS to join our team at Torero Softwares Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to ERP Software. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Accountant job for candidates with 0 - 3 years of experience.
More about this ERP executive/ MIS job
Can freshers or experienced candidates apply for this ERP executive/ MIS role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this ERP executive/ MIS role.
What is the salary and job type for this role?
Ans : The salary for this ERP executive/ MIS job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What is the work schedule for this ERP executive/ MIS job?
Ans : This ERP executive/ MIS job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lower Parel, Mumbai.
How many vacancies are there for this ERP executive/ MIS job?
Ans : There are 5 vacancies for this ERP executive/ MIS role.
Is this job open for all genders?
Ans : Yes, this ERP executive/ MIS job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this ERP executive/ MIS position is Lower Parel, Mumbai.
What makes this ERP executive/ MIS job a good opportunity?
Ans : This ERP executive/ MIS job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Query Resolution, Customer Support, Accounting, Communication Skills, GST