ERP executive/ MIS

🔷Job Description

Role Overview

We are hiring an experienced ERP Functional Consultant to support, demonstrate, train, and

coordinate ERP solutions for our clients. This role focuses on functional support, customer

interaction, demonstrations, documentation, testing coordination, and ongoing system

improvement.

The consultant will act as a key functional bridge between customers, internal teams, and

developers, ensuring smooth usage and support of ERP modules.

Key Responsibilities

Provide functional support for ERP modules including Manufacturing, Accounts,

Inventory, HR, Payroll, CRM, SCM, and WMS

Diagnose and resolve customer issues using defined support processes and

procedures

Conduct ERP product demonstrations (online and onsite as required)

Understand customer business requirements and suggest appropriate ERP usage

Coordinate with development and support teams for issue resolution and

enhancements

Prepare and maintain functional documentation and system design notes

Support testing phases and validate ERP functionality with business users

Deliver ERP functional training to customers and internal teams

Maintain service requests through ticketing system and real-time CRM/chat

Share structured feedback with the development team for system improvement

Perform daily activity reporting as per plans and schedules

• It is a Full Time Accountant job for candidates with 0 - 6 months of experience.