ERP executive/ MIS

🧾 Job Title: ERP Support Executive

Department: Software Support / ERP Operations

🏢 About the Role

We are seeking a skilled and proactive ERP Support Executive to provide functional and technical support to our ERP software users. The ideal candidate should have good communication skills, strong knowledge of Advanced Excel and MS Office, and the ability to troubleshoot and coordinate with both clients and the internal development team.

🎯 Key Responsibilities

• Handle day-to-day ERP user queries, issues, and requests.

• Assist in ERP module setup, data entry, and report generation.

• Analyze and prepare data reports using Advanced Excel tools such as Pivot Tables, VLOOKUP, and formulas.

• Coordinate with clients to understand their requirements and ensure timely issue resolution.

• Escalate technical or complex issues to the development team with proper documentation.

• Prepare user manuals, training materials, and support documentation.

• Maintain records of issues, resolutions, and updates in ticketing systems.

• Conduct user training sessions and provide ERP usage guidance.

• Communicate effectively with clients through email, chat, or phone.

🧠 Required Technical Skills

• ERP Software Knowledge: Familiar with modules such as Accounts, HR, Payroll, Inventory, Purchase, and Sales.

• Advanced Excel: VLOOKUP/XLOOKUP, Pivot Tables, Charts, Conditional Formatting, Data Validation, SUMIFS/COUNTIFS, and Report Automation.

• MS Office Suite: Word (Documentation), PowerPoint (Presentations), Outlook (Communication).

• Basic SQL Knowledge: Ability to query data and verify backend records.

• Troubleshooting: Capable of identifying, logging, and resolving user-level issues.

• Operating Systems: Familiarity with Windows and Remote Desktop environments.

💬 Soft Skills

• Strong communication and interpersonal skills.

• Customer-focused approach with patience and professionalism.

• Team player with problem-solving attitude.

• Ability to manage multiple client issues and priorities efficiently.

• Good documentation and reporting habits.

• It is a Full Time Accountant job for candidates with 0 - 2 years of experience.

More about this ERP executive/ MIS job

1. What is the eligibility criteria to apply for this ERP executive/ MIS job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this ERP executive/ MIS job?
   Ans: This ERP executive/ MIS job will have 6 working days.
4. Are there any charges applicable while applying or joining this ERP executive/ MIS job?
   Ans: No, there is no fee applicable for applying this ERP executive/ MIS job and during the employment with the company, i.e., Logix Infotech Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this ERP executive/ MIS role?
   Ans: There is an immediate opening of 10 ERP executive/ MIS at Logix Infotech Llp
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Accountant job.
8. What are the timings of this ERP executive/ MIS job?
   Ans: This ERP executive/ MIS job has 09:00 AM - 06:00 PM timing.