811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound 811 Digital – Inbound Officer Department CEC 811 Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Job Description Assisting in resolving customer queries through Inbound Calls Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Requirements Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts Experience in inbound voice process
Other Details
It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.
More about this Digital Banking Inbound Customer Service Officer job
What qualifications and experience are required for this Digital Banking Inbound Customer Service Officer position?
Ans : Candidates should have All Education levels with 2-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Digital Banking Inbound Customer Service Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Noida, Noida.
How many vacancies are there for this Digital Banking Inbound Customer Service Officer job?
Ans : There is 1 vacancy for this Digital Banking Inbound Customer Service Officer role.
Is this job open for all genders?
Ans : Yes, this Digital Banking Inbound Customer Service Officer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Digital Banking Inbound Customer Service Officer position is Sector 18 Noida, Noida.
What makes this Digital Banking Inbound Customer Service Officer job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.