Deputy Branch Manager - Branch Banking (Inbound Services)

Not Disclosed

Kotak Mahindra Bank Limited

T.V. Center, Aurangabad

2 - 6+ years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Deputy Branch Manager-Inbound-Branch Banking-Service We are looking for a proactive and customer-focused Deputy Branch Manager - Inbound to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Deputy Branch Manager - Inbound will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Manage and improve service scores of the branch. Oversee day-to-day branch operations ensuring smooth functioning. Ensure strict adherence to compliance, audit, and regulatory requirements. Authorize and verify system inputs by subordinates for customer transactions and service requests. Manage branch lobby and customer queues to enhance service delivery. Handle cash operations including foreign exchange (FX) and traveler’s cheques (TCs) within branch limits. Resolve customer complaints within defined turnaround times (TAT). Ensure AML and KYC compliance for account opening forms submitted to CPC/RPC. Guide and monitor team members to maintain operational efficiency and service quality. Experience Level Mid Level

Other Details

It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.

More about this Deputy Branch Manager - Branch Banking (Inbound Services) job

What are the eligibility criteria for this Deputy Branch Manager - Branch Banking (Inbound Services) job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Deputy Branch Manager - Branch Banking (Inbound Services) job offered by Kotak Mahindra Bank Limited in T.V. Center, Aurangabad.
What salary is offered for this Deputy Branch Manager - Branch Banking (Inbound Services) job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Deputy Branch Manager - Branch Banking (Inbound Services) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in T.V. Center, Aurangabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Deputy Branch Manager - Branch Banking (Inbound Services) job is open for both male and female candidates.
Where is this job located?
Ans : This Deputy Branch Manager - Branch Banking (Inbound Services) job is located in T.V. Center, Aurangabad.
Why should you apply for this Deputy Branch Manager - Branch Banking (Inbound Services) job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.