Deputy Branch Manager-Inbound_Branch Banking-Service_Mumbai We are looking for a proactive and customer-focused Deputy Branch Manager - Inbound to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Deputy Branch Manager - Inbound will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Manage and improve service scores of the branch. Oversee day-to-day branch operations ensuring smooth functioning. Ensure strict adherence to compliance, audit, and regulatory requirements. Authorize and verify system inputs by subordinates for customer transactions and service requests. Manage branch lobby and customer queues to enhance service delivery. Handle cash operations including foreign exchange (FX) and traveler’s cheques (TCs) within branch limits. Resolve customer complaints within defined turnaround times (TAT). Ensure AML and KYC compliance for account opening forms submitted to CPC/RPC. Guide and monitor team members to maintain operational efficiency and service quality. Experience Level Mid Level
Other Details
It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.
More about this Deputy Branch Manager - Branch Banking (Inbound Services) job
Who is eligible to apply for this Deputy Branch Manager - Branch Banking (Inbound Services) job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Deputy Branch Manager - Branch Banking (Inbound Services) job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Deputy Branch Manager - Branch Banking (Inbound Services) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambernath West, Mumbai.
How many vacancies are there for this Deputy Branch Manager - Branch Banking (Inbound Services) job?
Ans : There is 1 vacancy for this Deputy Branch Manager - Branch Banking (Inbound Services) role.
Is this job open for all genders?
Ans : Yes, this Deputy Branch Manager - Branch Banking (Inbound Services) job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Deputy Branch Manager - Branch Banking (Inbound Services) position is Ambernath West, Mumbai.
What makes this Deputy Branch Manager - Branch Banking (Inbound Services) job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Ambernath West, Mumbai
2 - 6+ years Experience in Accountant
Full Time
