Team Member - Customer Service-Product-Support-Service - Non Branch Banking Job Role: • Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan/Business Loan). •Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT •Quality of Service Request and Resolution as given to customers. Job requirements: •Some experience in Customer Service would be an added advantage •Believes in team work •Taking ownership of customer issues and taking them to end to end resolution •Apply best practices and focus on areas of improvement •Focused towards achievement of own KRAs •Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. •Proficiency in WORD and EXCEL/PPT preferred
Other Details
It is a Full Time Accountant job for candidates with 0 - 1 years of experience.
More about this Customer Service Officer for Retail Loan Products job
Can freshers or experienced candidates apply for this Customer Service Officer for Retail Loan Products role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Service Officer for Retail Loan Products role.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Service Officer for Retail Loan Products job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jagatpur, Ahmedabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Service Officer for Retail Loan Products job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Service Officer for Retail Loan Products job is located in Jagatpur, Ahmedabad.
Why should you apply for this Customer Service Officer for Retail Loan Products job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Jagatpur, Ahmedabad
0 - 1 years Experience in Accountant
Full Time
