811-CEC Officer-Inbound_Digital Banking Kotak 811_0109_5039_1043320 As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact centre.
Other Details
It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.
More about this Customer Experience Officer - Inbound Digital Banking job
What are the eligibility criteria for this Customer Experience Officer - Inbound Digital Banking job?
Ans : Candidates should have All Education levels with 2-7 years of experience for this Customer Experience Officer - Inbound Digital Banking job offered by Kotak Mahindra Bank Limited in Sector 16 Noida, Noida.
What salary is offered for this Customer Experience Officer - Inbound Digital Banking job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Experience Officer - Inbound Digital Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 16 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Experience Officer - Inbound Digital Banking job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Experience Officer - Inbound Digital Banking job is located in Sector 16 Noida, Noida.
Why should you apply for this Customer Experience Officer - Inbound Digital Banking job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
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Kotak Mahindra Bank Limited
Sector 16 Noida, Noida
2 - 6+ years Experience in Accountant
Full Time
