Customer Engagement Center Officer - Inbound

Not Disclosed

Kotak Mahindra Bank Limited

Phase II, Noida

0 - 6+ years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound As an 811 CEC Officer – Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact centre.

Other Details

It is a Full Time Accountant job for candidates with 0 - 6+ years Experience.

More about this Customer Engagement Center Officer - Inbound job

Can freshers or experienced candidates apply for this Customer Engagement Center Officer - Inbound role?
Ans : Candidates who have All Education levels with 0-7 years of experience can apply for this Customer Engagement Center Officer - Inbound role.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Engagement Center Officer - Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase II, Noida.
How many vacancies are there for this Customer Engagement Center Officer - Inbound job?
Ans : There is 1 vacancy for this Customer Engagement Center Officer - Inbound role.
Is this job open for all genders?
Ans : Yes, this Customer Engagement Center Officer - Inbound job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Engagement Center Officer - Inbound position is Phase II, Noida.
What makes this Customer Engagement Center Officer - Inbound job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.