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Customer Assistance Manager - Personal Loan Hardship Assistance

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Malegaon, Nashik
job experience1 - 6+ years Experience in Accountant
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Customer Assistance Manager_Personal Loan-Hardship Assistance Unit_Nashik - Responsible for managing customer assistance related to personal loan hardship cases. - The role involves handling customer queries, providing support and solutions for loan hardship situations. - Requires strong communication and problem-solving skills to assist customers effectively. - The position is based in Nashik and focuses on personal loan products. - The candidate should be experienced in customer support within the banking or financial services sector. - Ability to manage sensitive customer issues with empathy and professionalism is essential. - Coordination with internal teams to resolve customer hardship cases is expected. - The role demands good organizational skills and attention to detail. - Candidates should be adept at managing multiple customer cases simultaneously. - The job requires a proactive approach to customer service and assistance.

Other Details

  • It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Customer Assistance Manager - Personal Loan Hardship Assistance job

  1. What qualifications and experience are required for this Customer Assistance Manager - Personal Loan Hardship Assistance position?
    Ans : Candidates should have All Education levels with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Customer Assistance Manager - Personal Loan Hardship Assistance job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malegaon, Nashik.
  5. How many vacancies are there for this Customer Assistance Manager - Personal Loan Hardship Assistance job?
    Ans : There is 1 vacancy for this Customer Assistance Manager - Personal Loan Hardship Assistance role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Assistance Manager - Personal Loan Hardship Assistance job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Assistance Manager - Personal Loan Hardship Assistance position is Malegaon, Nashik.
  8. What makes this Customer Assistance Manager - Personal Loan Hardship Assistance job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted a day ago
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