Customer Assistance Manager-Loan Against Property-Hardship Assistance Unit - Manage customer assistance related to Loan Against Property products, focusing on hardship assistance. - Handle customer queries and provide solutions related to loan hardships. - Coordinate with internal teams to ensure smooth processing and resolution of customer issues. - Maintain records and documentation related to customer assistance cases. - Ensure compliance with banking policies and regulatory requirements. - Support the financial services team in improving customer satisfaction and retention. - Work closely with loan processing and risk management teams to address customer concerns effectively. - Facilitate communication between customers and the bank to resolve hardship cases promptly. - Monitor and report on the status of hardship assistance cases to management. - Uphold high standards of customer service and professionalism in all interactions.
Other Details
It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.
More about this Customer Assistance Manager - Loan Against Property job
What qualifications and experience are required for this Customer Assistance Manager - Loan Against Property position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Loan Against Property job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Okhla Industrial Area, Delhi.
How many vacancies are there for this Customer Assistance Manager - Loan Against Property job?
Ans : There is 1 vacancy for this Customer Assistance Manager - Loan Against Property role.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Loan Against Property job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Assistance Manager - Loan Against Property position is Okhla Industrial Area, Delhi.
What makes this Customer Assistance Manager - Loan Against Property job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Okhla Industrial Area, Delhi
1 - 6+ years Experience in Accountant
Full Time
