Customer Assistance Manager-Consumer Durables-Hardship Assistance Unit We are looking for a dynamic and experienced Portfolio Manager to oversee collections and asset recovery for retail loan portfolios. The ideal candidate will have a strong background in collections, team management, and legal coordination, with the ability to operate both strategically and on the ground. Collections Management: Monitor and maintain collection efficiency across assigned portfolios. Ensure timely follow-ups and resolution of delinquent accounts. Analyze collection trends and implement corrective actions. Repossession & Recovery: Manage repossession activities in coordination with repossession agents. Oversee the sale of repossessed assets to maximize recovery. Ensure compliance with legal and regulatory requirements during repossession. Agency & Field Coordination: Liaise with external collection agencies and field executives. Provide training and guidance to the collections team. Conduct field visits when necessary to support recovery efforts. Legal & Compliance: Coordinate with legal teams for initiating and following up on legal actions. Ensure all documentation and processes are in line with bank policies and regulatory norms. Experience Level Mid Level
Other Details
It is a Full Time Accountant job for candidates with 5 - 6+ years Experience.
More about this Customer Assistance Manager job
What are the eligibility criteria for this Customer Assistance Manager job?
Ans : Candidates should have All Education levels with 5-7 years of experience for this Customer Assistance Manager job offered by Kotak Mahindra Bank Limited in Film City, Noida.
What salary is offered for this Customer Assistance Manager job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Film City, Noida.
How many vacancies are there for this Customer Assistance Manager job?
Ans : There is 1 vacancy for this Customer Assistance Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Assistance Manager position is Film City, Noida.
What makes this Customer Assistance Manager job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Kotak Mahindra Bank Limited
Film City, Noida
5 - 6+ years Experience in Accountant
Full Time
