Customer Assistance Manager - Housing Finance

Not Disclosed

Kotak Mahindra Bank Limited

Netaji Subhash Place, Delhi

1 - 6+ years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Assistance Manager-Housing Finance-Hardship Assistance Unit - Manage customer assistance activities specifically related to housing finance. - Focus on hardship assistance, helping customers facing financial difficulties. - Coordinate with various teams to ensure effective resolution of customer issues. - Handle queries and provide support to customers seeking housing finance assistance. - Ensure compliance with financial regulations and company policies. - Maintain records and documentation related to customer assistance cases. - Work in a dynamic environment requiring strong communication and problem-solving skills. - The role demands experience in banking or financial services, especially housing finance. - Ability to manage sensitive customer situations with empathy and professionalism. - Collaborate with internal stakeholders to improve customer service processes.

Other Details

It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Customer Assistance Manager - Housing Finance job

What qualifications and experience are required for this Customer Assistance Manager - Housing Finance position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Housing Finance job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Housing Finance job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Assistance Manager - Housing Finance job is located in Netaji Subhash Place, Delhi.
Why should you apply for this Customer Assistance Manager - Housing Finance job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.