Customer Assistance Manager-Housing Finance-Hardship Assistance Unit - Manage customer assistance activities specifically related to housing finance. - Focus on hardship assistance, helping customers facing financial difficulties. - Coordinate with various teams to ensure effective resolution of customer issues. - Handle queries and provide support to customers seeking housing finance assistance. - Ensure compliance with financial regulations and company policies. - Maintain records and documentation related to customer assistance cases. - Work in a dynamic environment requiring strong communication and problem-solving skills. - The role demands experience in banking or financial services, especially housing finance. - Ability to manage sensitive customer situations with empathy and professionalism. - Collaborate with internal stakeholders to improve customer service processes.
Other Details
It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.
More about this Customer Assistance Manager - Housing Finance job
What are the eligibility criteria for this Customer Assistance Manager - Housing Finance job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Assistance Manager - Housing Finance job offered by Kotak Mahindra Bank Limited in Aerocity, Delhi.
What salary is offered for this Customer Assistance Manager - Housing Finance job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Housing Finance job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aerocity, Delhi.
How many vacancies are there for this Customer Assistance Manager - Housing Finance job?
Ans : There is 1 vacancy for this Customer Assistance Manager - Housing Finance role.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Housing Finance job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Assistance Manager - Housing Finance position is Aerocity, Delhi.
What makes this Customer Assistance Manager - Housing Finance job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Aerocity, Delhi
1 - 6+ years Experience in Accountant
Full Time
