Customer Assistance Manager - Credit Card Collections and Recovery

Not Disclosed

Kotak Mahindra Bank Limited

Sector 62 Noida, Noida

2 - 6+ years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Assistance Manager-CREDIT CARD-Hardship Assistance Unit The Portfolio Manager – Retail Assets is responsible for managing collections and recovery operations within the assigned area. The role involves overseeing repossession activities, coordinating with external agencies, handling legal formalities, and ensuring timely resolution of delinquent accounts. The ideal candidate should be confident, field-ready, and capable of leading a team while maintaining high standards of compliance and operational efficiency. Monitor and maintain collection performance across the assigned portfolio. Manage repossession activities and coordinate with repossession agents and sales teams for asset disposal. Liaise with collection agencies to ensure effective recovery strategies. Handle legal formalities related to collections and repossession in coordination with the legal department. Conduct field visits as required to support and supervise collection efforts. Train and guide the collections team to enhance performance and compliance. Ensure adherence to bank policies, regulatory guidelines, and ethical standards in all collection activities. Experience Level Mid Level

Other Details

It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.

More about this Customer Assistance Manager - Credit Card Collections and Recovery job

Who is eligible to apply for this Customer Assistance Manager - Credit Card Collections and Recovery job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Assistance Manager - Credit Card Collections and Recovery job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Credit Card Collections and Recovery job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Credit Card Collections and Recovery job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Assistance Manager - Credit Card Collections and Recovery job is located in Sector 62 Noida, Noida.
Why should you apply for this Customer Assistance Manager - Credit Card Collections and Recovery job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.