Customer Assistance Manager - Business Loans

Not Disclosed

Kotak Mahindra Bank Limited

Makarpura GIDC, Vadodara

1 - 6+ years Experience in Accountant

1 Opening

Full Time

Job Highlights

All Education levels

All genders

5 days working | Day Shift

Job Description

Customer Assistance Manager-Business Loans-Hardship Assistance Unit - Manage and assist customers specifically in the business loans segment, focusing on hardship assistance. - Handle customer queries and provide solutions related to business loan hardships. - Coordinate with internal teams to ensure smooth processing and resolution of customer issues. - Maintain records and documentation related to customer assistance cases. - Work closely with the financial services department to support loan recovery and assistance efforts. - Ensure compliance with company policies and regulatory requirements in handling customer cases. - Provide timely updates and reports to management regarding customer assistance activities. - Support the overall objective of improving customer satisfaction and retention in the business loans portfolio.

Other Details

It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.

More about this Customer Assistance Manager - Business Loans job

Who is eligible to apply for this Customer Assistance Manager - Business Loans job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Assistance Manager - Business Loans job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Business Loans job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Makarpura GIDC, Vadodara.
How many vacancies are there for this Customer Assistance Manager - Business Loans job?
Ans : There is 1 vacancy for this Customer Assistance Manager - Business Loans role.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Business Loans job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Assistance Manager - Business Loans position is Makarpura GIDC, Vadodara.
What makes this Customer Assistance Manager - Business Loans job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.