Customer Assistance Manager-Business Loans-Hardship Assistance Unit - Responsible for managing customer assistance related to business loans within the Hardship Assistance Unit. - The role involves handling customer queries, providing support during financial hardship situations, and ensuring smooth communication between the bank and its business loan customers. - Requires strong interpersonal and customer service skills to effectively manage sensitive financial cases. - The position is based in Ahmedabad and focuses on business loan portfolios. - Candidates should be adept at problem-solving and managing customer relationships in a financial services environment. - Experience in banking, especially in loan servicing or hardship assistance, would be beneficial. - The role demands attention to detail and the ability to work under pressure while maintaining customer satisfaction. - Likely involves coordination with multiple internal teams to resolve customer issues related to business loans.
Other Details
It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.
More about this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job
What are the eligibility criteria for this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job offered by Kotak Mahindra Bank Limited in Dholka, Ahmedabad.
What salary is offered for this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dholka, Ahmedabad.
How many vacancies are there for this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job?
Ans : There is 1 vacancy for this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) role.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) position is Dholka, Ahmedabad.
What makes this Customer Assistance Manager - Business Loans (Hardship Assistance Unit) job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
LoginHire Local Staff
Not Disclosed
Kotak Mahindra Bank Limited
Dholka, Ahmedabad
1 - 6+ years Experience in Accountant
Full Time
