Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Surat - Manage customer assistance specifically for business loans within the hardship assistance unit. - Handle customer queries and provide support related to loan hardship cases. - Coordinate with internal teams to facilitate resolution of customer issues related to business loans. - Ensure compliance with banking policies and procedures while assisting customers. - Maintain records and documentation related to customer assistance activities. - Act as a point of contact for customers facing financial difficulties with their business loans. - Support the team in managing workload and meeting service standards. - Requires good communication and customer handling skills. - Role demands understanding of banking products, especially business loans. - Ability to work in a structured banking environment with focus on customer satisfaction.
Other Details
It is a Full Time Accountant job for candidates with 1 - 6+ years Experience.
More about this Customer Assistance Manager - Business Loans Hardship Assistance job
What qualifications and experience are required for this Customer Assistance Manager - Business Loans Hardship Assistance position?
Ans : Candidates should have All Education levels with 1-7 years of experience.
What is the salary and job type for this role?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Business Loans Hardship Assistance job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Textile Market, Surat.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Business Loans Hardship Assistance job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Assistance Manager - Business Loans Hardship Assistance job is located in New Textile Market, Surat.
Why should you apply for this Customer Assistance Manager - Business Loans Hardship Assistance job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
New Textile Market, Surat
1 - 6+ years Experience in Accountant
Full Time
