· Key Responsibilities-
· Manage and lead the end-to-end credit control process for key accounts and high-value clients.
· Monitor and review customer credit limits, payment terms, and risk profiles.
· Ensure timely invoicing and follow-up for outstanding payments.
· Conduct regular customer account reconciliations.
· Escalate and resolve overdue accounts, including sending legal notices when necessary.
· Maintain accurate records of all communications with customers.
· Develop and report on credit KPIs including DSO, aging analysis, and collection forecasts.
· Liaise with sales, customer service, and legal departments for issue resolution.
· Conduct credit checks and risk assessments for new and existing customers.
· Support the month-end closing process by providing input on provisions for doubtful debts.
· Mentor and support junior credit control staff as needed.