Invoice & Bill Generation: Prepare accurate customer sales invoices, receipts, and credit notes using POS or specialized billing/ERP software.
Price Calculation: Calculate jewellery prices accurately based on item weight, purity (e.g., 22K, 18K gold), making charges, stone/diamond values, wastage, applicable GST, and store promotional discounts.
Verification: Verify item serial codes, gross/net weights, stone weights, and rate cards before closing any bill.
Payment Handling: Process cash, credit/debit card, UPI, and bank transfer transactions safely and reconcile daily cash drawers.
Team Coordination: Work closely with the sales, stock/inventory, and accounts departments to resolve discrepancies or stock tags.
Customer Service: Handle customer queries regarding bill breakdowns, exchange policies, or payment receipts in a polite and professional manner.
Record Keeping: Maintain daily/monthly billing logs, digital records, and ensure strict data confidentiality.