A billing executive's primary responsibilities include accurately generating invoices, processing payments, managing accounts receivable, and resolving billing discrepancies for customers. They also handle customer inquiries, maintain client accounts, ensure compliance with billing regulations, and prepare financial reports.
Core responsibilities
Invoicing: Generate and issue accurate and timely invoices based on sales and service agreements.
Payment processing: Receive and process payments, and maintain accurate records of all transactions.
Account management: Maintain and update customer account information, and manage accounts receivable.
Discrepancy resolution: Review invoices for accuracy and resolve any billing errors or customer discrepancies.
Customer service: Respond to customer inquiries, handle complaints, and provide information regarding billing issues.
Reporting: Prepare and analyze billing reports for management, and ensure management is informed about outstanding debts.
Compliance: Ensure all billing activities comply with company policies and relevant financial regulations.
Record keeping: Maintain accurate and organized financial records.