We are looking for a Collection Executive to join our team Winfinix Finance Private Limited. The role offers In Hand Salary 10000 - 15000 + Incentives + Fuel Expenses and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset with field visits.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Payment Collection with Proper Field Visits.
Job Requirements:
The minimum qualification for this role is 12th Pass and Fresher/ 0-1 years. The role involves customer visits, providing right information and Integrity. Candidates must be open to a 6 Working days week during the Day shift (10am - 7pm).