Key Responsibilities:
Visit assigned customers and follow up on overdue payments as per company guidelines.
Maintain professional communication with customers and assist in resolving payment-related concerns.
Achieve collection targets while ensuring compliance with bank and company policies.
Update collection status and customer interactions accurately in the system.
Submit daily activity and collection reports to the reporting manager.
Handle confidential customer information with integrity and professionalism.
Job Requirements:
Good communication and negotiation skills.
Ability to travel locally for customer visits.
Basic knowledge of smartphone applications and reporting tools.
Prior experience in banking recovery or field collections will be preferred.