Collection Executive

18,000 - 32,000 /month*

Shivohir Associates

Raja garden, Delhi

₹2,000 incentives included

6 - 60 months Experience in Accountant

10 Openings

Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

09:00 सुबह - 06:00 शाम | 6 days working

PAN Card, Aadhar Card, DRA Certificate

Job Description

We are looking for a COLLECTION TEAM LEADER to join our team at Shivohir Associates. The role offers ₹18000 - ₹32000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Accountant job for candidates with 6 months - 5 years of experience.

More about this Collection Executive job

What is the eligibility criteria to apply for this Collection Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹32000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Collection Executive job?
Ans: This Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Executive job?
Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., SHIVOHIR ASSOCIATES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Executive role?
Ans: There is an immediate opening of 10 Collection Executive at SHIVOHIR ASSOCIATES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Accountant job.
What are the timings of this Collection Executive job?
Ans: This Collection Executive job has 09:00 सुबह - 06:00 शाम timing.