Muthoot Microfin Limited is seeking motivated and dedicated individuals to join our team as Collection Officers. These roles are critical to ensuring excellent customer service, effective loan recovery, and building long-term client relationships in the microfinance sector.
Key Responsibilities:
For Collection Officer (CO):
•Monitor and ensure timely collection of EMIs from borrowers.
•Follow up on overdue accounts and handle delinquencies professionally.
•Maintain accurate records of daily collections and submit reports.
•Negotiate repayment plans and resolve customer queries.
•Work closely with the branch and credit team for recovery strategies.