Collection Executive

We are looking for a Collection Executive to join our team at Sanidhya Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Others week during the Day shift.

• It is a Full Time Accountant job for candidates with 0 - 2 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., SANIDHYA ENTERPRISES.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 3 Collection Executive at SANIDHYA ENTERPRISES
6. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Accountant job.
7. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has 09:00 AM - 06:00 PM timing.