Job Responsibilities:
Follow up with customers for overdue payments via calls and field visits
Ensure timely collection of outstanding dues
Maintain accurate records of customer interactions and payments
Negotiate payment plans and resolve customer queries
Coordinate with internal teams for account updates
Achieve monthly collection targets
Requirements:
Good communication and negotiation skills
Basic knowledge of MS Excel and reporting
Ability to handle pressure and meet deadlines
Two-wheeler & valid license (preferred for field role)
Prior experience in collections/telecalling is an advantage
Key Skills:
Communication Skills
Negotiation
Customer Handling
Time Management
Perks & Benefits:
Attractive incentives
Travel allowance (for field role)
Growth opportunities