A Collection Executive is responsible for collecting outstanding payments from clients by contacting them to discuss overdue accounts and negotiate repayment plans. Key duties include maintaining accurate records, following up on commitments, and ensuring compliance with company policies and regulations. This role may involve field visits, phone calls, or both.
Key responsibilities
Contact clients: Reach out to clients by phone or in person to discuss their overdue payments.
Negotiate payment plans: Work with clients to establish and agree on payment plans and terms.
Maintain records: Keep detailed and accurate records of all collection activities, transactions, and client interactions.
Follow up: Monitor and follow up on payment commitments made by clients.
Resolve discrepancies: Address and resolve any payment discrepancies or client concerns.
Ensure compliance: Adhere to all relevant company policies, regulations, and legal standards.
Escalate issues: Identify and escalate complex or problematic accounts to senior management or other departments.
Liaise with internal teams: Coordinate with other departments, such as finance and accounting, to reconcile accounts and address client issues.
Required skills and qualifications
Strong communication and negotiation skills.
Customer service and relationship management skills.
Ability to work independently and manage time efficiently.
Attention to detail and organizational skills.
Familiarity with financial and accounting principles is often required.
For Field Collection Executives:
A valid driver's license and reliable transportation may be necessary.
Willingness to travel to visit clients.
Education: A high school diploma is often the minimum requirement, with some employers preferring higher education or previous experience in collections or a related field.
Other Details
It is a Full Time Accountant job for candidates with Freshers.
More about this Collection Executive job
What is the eligibility criteria to apply for this Collection Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23500 - ₹31000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Collection Executive job?
Ans: This Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Collection Executive job?
Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., Inbuilt Infra India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Collection Executive role?
Ans: There is an immediate opening of 25 Collection Executive at Inbuilt Infra India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Accountant job.
What are the timings of this Collection Executive job?
Ans: This Collection Executive job has 09:30 AM - 05:00 PM timing.
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Other Details
No. Of Working Days
6
Benefits
Cab, Meal
Salary
₹ 23580 - ₹ 31250
Contact Person
Esakiyammal
Interview Address
Executive Zone 766, Sakthi Tower Ln, Anna Salai, Thousand Lights, Chennai, Tamil Nadu 600002