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Collection Executive

salary 18,000 - 25,000 /month
company-logo
job companyHeadsup Hr Solutions Private Limited
job location Marathahalli, Bangalore
job experience0 - 2 years Experience in Accountant
20 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working
star
PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Collection Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Accountant job for candidates with 0 - 2 years of experience.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Collection Executive role.
  2. What salary is offered for this Collection Executive job?
    Ans : The salary for this Collection Executive job ranges between ₹18,000-₹25,000 per month.
  3. What are the working days and timings for this job?
    Ans : This Collection Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 20 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Collection Executive job is located in Marathahalli, Bangalore.
  8. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 20 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Jennifer

Interview Address

Marathahalli, Bangalore
Posted 10+ days ago
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