We are looking for a Collection Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Accountant job for candidates with 0 - 2 years of experience.
More about this Collection Executive job
Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Collection Executive role.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹18,000-₹25,000 per month.
What are the working days and timings for this job?
Ans : This Collection Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Collection Executive job is located in Marathahalli, Bangalore.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 20 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
Insurance
Skills Required
Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process