1. Accounting Background with Collection experience.
2. Support Agency & Account Managers via Phone and mails (With good English knowledge) as interactions to be done with our global partners too.
3. Sending invoices to Customers, following up with Customers for payments as per PTP
4. Resolving Customer disputes if any by coordinating with internal departments, Updating CES for every unique interaction
5. Ensuring Transaction Feedback is closed within timelines.
6. Achieving Monthly Collection Target.
7. Reconciliation from Customer end for payment clarity
Person Specifications:
1. Good English comm skills Verbal & written.
2. Good knowledge of Excel
3. Should be able deal corporate customers.
4. Should be target oriented.
5. Candidate with some prior work exp in Collections would be preferred.