Contact customers regarding pending loan payments and overdue amounts through calls and follow-ups.
Ensure timely recovery of outstanding loan dues as per company policies.
Follow up with customers to understand payment delays and encourage timely repayments.
Maintain accurate records of collection activities, payment commitments, and recovery status.
Handle customer queries related to outstanding payments and repayment schedules.
Coordinate with the internal team to resolve payment-related issues.
Achieve daily, weekly, and monthly collection targets.
Follow company guidelines and maintain professional communication with customers.