We are looking for a Collection Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Accountant job for candidates with 0 - 6 months of experience.
More about this Collection Executive job
Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Collection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹30,000 per month in this Collection Executive position.
What is the work schedule for this Collection Executive job?
Ans : This Collection Executive job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gtb Nagar, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 50 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Gtb Nagar, Delhi.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 50 openings.