Company : Eisen consultancies private limited
Location: Bandra West, Mumbai
Job Type: Full-Time
Website: https://eisenconsultancies.co.in/
About the Company:
Eisen Consultancies Private Limited is a corporate advisory and investment banking firm focused on delivering strategic financial solutions and building long-term client partnerships.
Job Summary
The CASA Portfolio Manager / Relationship Manager is responsible for growing the bank’s retail and commercial liability base by acquiring high-value Current and Savings Accounts and actively managing an assigned client portfolio. This role focuses on maximizing deposit balances, reducing client attrition, and cross-selling financial products (e.g., loans, credit cards, wealth management) to drive overall account profitability.
Key Responsibilities & Duties
1. Portfolio Management & Client Retention
Manage, monitor, and grow an assigned portfolio of Current and Savings Account clients (both High-Net-Worth Individuals and Businesses/Corporates).
Regularly review account utilization, average quarterly balances (AQB), and transaction volumes to prevent account dormancy.
Provide proactive customer service, act as the primary point of contact for banking queries, and resolve client escalations promptly.
2. Client Acquisition & Business Development
Map catchment areas to acquire new retail (Savings) and business/corporate (Current) accounts.
Convert leads, cold call, and leverage network referrals to expand the bank’s CASA base.
Conduct pitch presentations and negotiate product offerings for corporate payroll accounts and commercial current accounts.
Key Performance Indicators (KPIs)
Net CASA Growth: Total value increment in Savings & Current Account balances.
New Account Onboarding: Number of high-value individual & corporate accounts opened per month.
Average Quarterly/Monthly Balance (AQB/AMB): Percentage maintenance/increase in portfolio deposit size.
Cross-Sell Ratio: Units of secondary banking/wealth products sold per client.
Client Retention Rate: Percentage reduction in churn or zero-balance accounts.
Required Qualifications & Skills
Education: Bachelor's or Master's degree in Finance, Business Administration (MBA), Economics, or Commerce.
Experience: 1-2 years in Retail Banking, Branch Banking, or Liability Sales (CASA acquisition experience preferred).
Core Competencies:
In-depth understanding of banking liability products, trade services, and cash management.
Strong networking, lead generation, and client relationship skills.
Excellent verbal and written communication skills.
Financial acumen and familiarity with digital banking solutions.