••TPA Billing Executive – Duties & Responsibilities••
• Handle all cashless and reimbursement cases related to insurance and TPAs.
• Coordinate with patients, insurance companies, and TPA representatives for approvals and claim processing.
• Prepare and submit pre-authorization requests with complete documentation.
• Verify patient insurance eligibility and policy coverage.
• Ensure accurate preparation of bills, discharge summaries, investigation reports, and supporting documents.
• Follow up on pending approvals, claim settlements, and rejected claims.
• Maintain proper records of all TPA communications, approvals, and claims.
• Resolve billing discrepancies and coordinate with consultants, nursing staff, and accounts department when required.
• Ensure compliance with hospital billing protocols and insurance guidelines.
• Prepare daily and monthly reports related to TPA billing and collections.
• Maintain confidentiality of patient and financial information.
• Support smooth discharge processes for insured patients.
••Accounts Handler – Duties & Responsibilities••
• Manage daily hospital accounts, receipts, payments, and cash transactions.
• Maintain accurate financial records and billing entries.
• Handle patient billing, cash collection, refunds, and payment reconciliation.
• Prepare vouchers, invoices, and expense records.
• Coordinate with TPA billing department for payment tracking and reconciliations.
• Maintain petty cash and monitor routine hospital expenditures.
• Assist in monthly financial reporting and account closing activities.
• Ensure proper filing and documentation of financial records.
• Coordinate with auditors, management, and administrative staff when required.
• Monitor pending dues and assist in recovery follow-ups.
• Ensure compliance with hospital financial policies and accounting procedures.
• Maintain confidentiality and accuracy in all financial dealings.