Key Responsibilities:
Generating and Sending Invoices: Preparing and distributing invoices to clients, ensuring they are accurate and timely.
Processing Payments: Receiving, sorting, and tracking incoming payments, posting them to the correct accounts.
Managing Accounts Receivable: Maintaining up-to-date records of client accounts, outstanding balances, and payment statuses.
Addressing Client Inquiries: Responding to client questions and resolving billing issues.
Verifying Accuracy: Ensuring the accuracy of invoices, payments, and account balances.
Follow-up and Reminders: Contacting clients regarding outstanding balances or late payments.
Reporting: Generating reports on billing activity and cash flow.
Collaboration: Working with other departments, such as customer service and accounts receivable, to ensure smooth billing operations.
Payment Processing: Utilizing various payment methods and processing systems.
Reconciling Payments: Reconciling payments with accounts to ensure accuracy and identify any discrepancies.