Roles and Responsibilities
· Understand and ensure compliance Commercial terms of All Sales Order, prior to invoicing.
· Sales Invoicing –Issue / Print of Invoice & arrange for material dispatch with help of Stores.
· Interact with Internal Sales Team Or Customer for Delivery, Payment , Proforma Invoice , Test Certificate, etc.
· Interact with internal Sales Team or Customer over email or phone call, for all Sales / Service related queries & provide their Resolution.
· Customer Payment Status to be checked prior to invoicing or dispatch.
· Dispatch intimation to Customer representative, submit invoice.
· Follow up with customer for dispatch related queries through email or Phone Call.
· Follow up with customer for getting export/SEZ related document through email or phone Call.
· Report: SEZ from receipt status.
Branch wise sales report & sales person wise sales report.
· Other/ additional related tasks assigned by department head or management based on organizational need.