· Data Management: Collect, compile, and analyze data from various sources to generate regular and ad-hoc reports.
· Report Generation: Develop, maintain, and distribute accurate and timely reports, dashboards, and presentations for management and other departments.
· Data Analysis: Conduct in-depth analysis of business data to identify trends, anomalies, and opportunities for improvement, providing actionable insights.
· Automation: Automate recurring reporting tasks and processes using advanced Excel functions, macros, and other tools to increase efficiency.
· Data Integrity: Ensure the accuracy, consistency, and integrity of all data used for reporting and analysis.
· Collaboration: Work closely with cross-functional teams, including sales, operations, and finance, to understand their data needs and provide necessary support.
Invoice Management: Prepare, generate, and distribute accurate invoices to clients in a timely manner, ensuring all details are correct.
Accounts Receivable: Monitor accounts to track payments, follow up on outstanding invoices, and manage accounts receivable.
Customer Communication: Respond to all client inquiries regarding billing, payments, and account status with a high level of professionalism and excellent customer service.
Discrepancy Resolution: Investigate and resolve billing disputes and discrepancies by collaborating with other departments, such as sales and customer service.
Data Entry & Record-Keeping: Maintain and update customer accounts and billing records in the company’s accounting software with precision and confidentiality.
Reporting: Generate and analyze periodic billing reports to provide insights into billing performance and key metrics for management.
Compliance: Ensure all billing activities adhere to company policies, financial regulations, and legal standards.