Operations Team Member_WBG Operations (Ops)-Customer Service Desk_Chennai We are seeking a proactive and detail-oriented professional to join our WBG Operations team at the Customer Service Desk. The ideal candidate will have hands-on experience in banking operations, particularly in RTGS/NEFT transactions, fund transfers, and tax payments. This role requires strong communication skills, a customer-centric approach, and proficiency in Excel to support daily operational tasks and client servicing. Handle and process RTGS, NEFT, fund transfers, and tax payments efficiently at the branch, mid-office, or front office level. Provide prompt and accurate support to customers and internal teams regarding transaction status, payment issues, and operational queries. Ensure compliance with internal policies and regulatory guidelines during transaction processing. Maintain and update transaction records and reports using Excel and internal banking systems. Collaborate with other departments to resolve discrepancies or escalations related to customer transactions. Monitor transaction queues and ensure timely execution of all payment instructions. Assist in audits and internal reviews by providing necessary documentation and reports. Continuously identify areas for process improvement and contribute to enhancing service delivery. Experience Level Mid Level
Other Details
It is a Full Time Accountant job for candidates with 2 - 6+ years Experience.
More about this Banking Operations Customer Service Executive job
Who is eligible to apply for this Banking Operations Customer Service Executive job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Banking Operations Customer Service Executive job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Banking Operations Customer Service Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Maraimalai Nagar, Chennai.
How many vacancies are there for this Banking Operations Customer Service Executive job?
Ans : There is 1 vacancy for this Banking Operations Customer Service Executive role.
Is this job open for all genders?
Ans : Yes, this Banking Operations Customer Service Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Banking Operations Customer Service Executive position is Maraimalai Nagar, Chennai.
What makes this Banking Operations Customer Service Executive job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Kotak Mahindra Bank Limited
Maraimalai Nagar, Chennai
2 - 6+ years Experience in Accountant
Full Time
