Key Responsibilities
• Manage day-to-day operations and performance of assigned seller accounts on
Amazon.in.
• Drive seller growth by analyzing sales trends and implementing strategies to improve
sales performance.
• Onboard new sellers and educate them on Amazon policies, tools, and best practices.
• Optimize product listings, pricing, inventory, and advertising campaigns.
• Monitor account health metrics such as ODR, Cancellation Rate, Late Dispatch Rate, and
A-to-Z Claims.
• Resolve seller issues related to payments, logistics, and product listings.
• Execute promotional campaigns, Deals, Sponsored Ads, and Lightning Deals.
• Collaborate with internal teams to enhance seller performance and satisfaction.
• Prepare performance reports and provide actionable insights.
• Build and maintain long-term seller relationships.
Requirements
• Bachelor's Degree in Business, Marketing, Commerce, or a related field.
• 1–4 years of experience in Ecommerce, Seller Support, Marketplace Operations, or
Account Management.
• Knowledge of Amazon Seller Central and marketplace policies.
• Strong MS Excel and analytical skills.
• Excellent communication and relationship management abilities.
• Ability to multitask and work in a fast-paced environment.
Preferred Skills
• Good communication skills
• Excellent MS Excel knowledge
• Amazon Ads (PPC) Management
• SEO & Catalog Optimization
• Knowledge of FBA and FBM models
• Strong problem-solving and ownership mindset
• Ability to handle escalations and build seller trust
Eligibility
B.Com, BBA, BMS, MBA (Marketing/Business), or related graduates.